Personal data protection policy

Last updated : 01/10/2026

1. Data controller

The controller for the processing of personal data collected via the website www.oceanic-saunas.eu is:

Oceanic Saunas, S.L. Plaza del Pelícano, Seville, Spain. Company registered with the Registro Mercantil de Sevilla (Sheet SE-112607) N° EORI : ESB65392474 Contact : info@oceanic-saunas.eu / +44 7344 278554

For any questions regarding this policy or to exercise your rights, you can contact us at the address above.

2. Data we collect

Depending on your interaction with the website, we may collect:

Identification and contact data: first name, last name, postal address, email address, telephone number.
Order data: ordered products, purchase history, delivery address.
Payment data: we never store your bank details; payments are processed directly by our service providers (PayPal, Redsys).
Browsing data: IP address, browser and device type, pages viewed, via cookies (see section 5) .

We never collect so-called "sensitive" data (health, origin, opinions, etc.) without your explicit consent, and it is not necessary for our business activities.

3. Purposes and legal bases for processing

4. Recipients of your data

Your data may be transmitted to the following categories of recipients, solely to the extent necessary to fulfill the above purposes:

Our carrier (FedEx, DHL, pallet carrier) for the delivery of your orders.
Our payment service providers (PayPal, Redsys) for processing transactions.
Our hosting provider and technical service providers for the website
Competent public authorities, when required by law.

We never sell, rent, or trade your personal data for commercial purposes.

5. Transfers outside the European Union

Some of our service providers (for example PayPal) may process data outside the European Economic Area. In such cases, the transfer is governed by appropriate safeguards (Standard Contractual Clauses of the European Commission or an adequacy decision).

6. Cookies

Our website uses technical cookies (necessary for the functioning of the website, exempt from consent), audience measurement cookies, and, where applicable, third-party cookies (social networks). In accordance with applicable regulations, a banner allows you, upon your first visit, to accept or decline non-essential cookies and to modify your choice at any time via the cookie preference manager.

7. Retention period

Order-related data: duration necessary for the commercial relationship, followed by archiving in accordance with Spanish accounting and tax obligations (in principle 6 years from the end of the financial year)
Direct marketing data (newsletter): until your unsubscription, or 3 years from your last active contact
Browsing data (cookies): maximum of 13 months .

8. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access: to obtain confirmation that your data is being processed and to receive a copy .
Right to rectification: to correct inaccurate or incomplete data .
Right to erasure ("right to be forgotten").
Right to restriction of processing.
Right to data portability.
Right to object, particularly regarding direct marketing.
Right to withdraw consent at any time, when processing is based on consent.

To exercise these rights, contact us at info@oceanic-saunas.eu. We will respond within one month. This procedure is free of charge, unless requests are manifestly unfounded or excessive.

You also have the right to lodge a complaint with the competent supervisory authority :

In Spain: Agencia Española de Protección de Datos (AEPD) — www.aepd.es
You may also contact the supervisory authority of your country of residence (CNIL in France, Garante Privacy in Italy, CNPD in Portugal), which will cooperate with the AEPD.

9. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, disclosure, or destruction, including the encryption of communications (SSL/TLS) across the entire website.

10. Minors

Our website is not intended for minors, and we do not knowingly collect data regarding individuals under the age of 18 without the consent of their legal representative.

11. Amendments to this policy

We may update this policy at any time, in particular to reflect legal developments or changes in our practices. The date of the last update is indicated at the top of this document. We invite you to review it regularly.

12. Contact us

Oceanic Saunas, S.L. Plaza del Pelícano, Séville, Espagne

E-mail : info@oceanic-saunas.eu Telephone / WhatsApp : +44 7344 278554